UPI Payments

How long does it take for the money to get credited into the beneficiary account?
For successful UPI transactions, funds get credited into the beneficiary's account instantaneously.
Fri, 18 Aug, 2017 at 1:39 PM
Can I put a stop payment request for funds transferred by UPI?
No, once the payment is initiated, it cannot be stopped.
Fri, 18 Aug, 2017 at 1:39 PM
Where do I register a complaint with reference to the UPI transaction?
You can also raise your grievance to our customer support or check status of UPI transaction through the UPI App of the participating banks.
Fri, 18 Aug, 2017 at 1:40 PM
Will I be able to use UPI across all Mobile platforms?
Right now UPI is available on Android and it will be made available on IOS soon.
Fri, 18 Aug, 2017 at 1:40 PM
What is the timeline to approve a collect request by a payer?
The timeline to approve a collect request on the PSP app is 3 minutes.
Fri, 18 Aug, 2017 at 1:40 PM
Will you ever auto-deduct payments from my account?
We will not auto deduct payments from your account.
Fri, 18 Aug, 2017 at 1:41 PM
My UPI transaction has failed but my bank account has been debited.
In case of failures money will be refunded back to your account. Sometimes this takes longer than intended. If you do not receive the refund within 48 hours...
Fri, 18 Aug, 2017 at 1:41 PM
Are there any charges for transactions done using UPI?
Currently there are no charges for transactions done through UPI. There may be revisions on charges from time to time.
Fri, 18 Aug, 2017 at 1:41 PM
Can I link my NRE/NRO Accounts under UPI?
 Currently, you will not be able to link NRE/NRO accounts under UPI.
Fri, 18 Aug, 2017 at 1:42 PM