GoTime
GoTime
is a service level guarantee in which we promise to complete your service request in
defined time, based on the applicable scenario.
Mon, 9 May, 2016 at 11:49 AM
It discourages the undue delay in resolving the
request or issue reported to us. It helps in expediting the res...
Mon, 9 May, 2016 at 11:56 AM
GoTime Promise is currently applicable for Flight & Hotel Cancellation and Refund request.
Wed, 9 May, 2018 at 1:39 PM
We will be crediting GoCash+ @ INR 100 per 2 hour of delay with maximum limit of INR 500/-per booking
Wed, 9 May, 2018 at 1:42 PM
While the maximum amount of GoCash+ payable is governed by the type of service request and subject to the membership tier. Please refer GoCash+ T&C for ...
Wed, 9 May, 2018 at 1:43 PM
GoCash+ will get accumulated on 2 hour basis and we will credit it once the request/issue is resolved.
Wed, 9 May, 2018 at 1:48 PM
The same is visible in 24x7 go care customer support. You need to provide your contact number which you used while making the booking or Booking-Id and c...
Mon, 9 May, 2016 at 12:11 PM
As of now, GoTime Promise is applicable for
hotels & flights only and for selected scenarios.
Tue, 13 Mar, 2018 at 1:07 PM
The GoCash+ received for this period is non promotional & is valid for 90 days only.
Wed, 9 May, 2018 at 1:49 PM
No. Since GoTime promise caters only to the bookings which are beyond disputes or exceptions, your booking will not be eligible for the offer.
Wed, 9 May, 2018 at 1:57 PM