There are only few cities in the app and I cannot see my city on your list ?
We have few of the major Indian cities covered in the app. You can use the search box on the home screen to look for any particular city you have in mind. I...
Thu, 6 Jul, 2017 at 4:26 PM
Do you have the option of paying directly at the time of check-in?
No, unfortunately we don't have that option. You'll have to make a full payment through the app.
Thu, 6 Jul, 2017 at 4:26 PM
Can I make cash payments?
Nope! Cash payments are not possible for properties booked through the Goibibo app. We accept payments through all major international credit cards, debit ca...
Thu, 6 Jul, 2017 at 4:27 PM
How much time do I have to book after a host has accepted my request?
All accepted requests have an expiry time, so make sure you book the offer before the clock runs out! In general the expiry time is 5 hours.
Thu, 6 Jul, 2017 at 4:27 PM
Can I cancel or modify my booking?
The cancellation/modification policy varies across properties. Before you decide to cancel, please go through the same to be double sure of the refund amount...
Thu, 6 Jul, 2017 at 4:28 PM
How do I get a refund after I have made a cancellation?
The money will get refunded to the account from where you initially made the payment. This generally takes 7 - 14 working days to get processed.
Thu, 6 Jul, 2017 at 4:28 PM
How will I know my booking is confirmed?
You will receive a confirmation email on your registered email id with the booking voucher within 10 minutes after the payment has been received.
Thu, 6 Jul, 2017 at 4:29 PM
Can I call the host to confirm my booking?
We take privacy seriously! Under no circumstances do we expose the host and guest phone numbers so unfortunately, you can't contact the host directly.
Thu, 6 Jul, 2017 at 4:29 PM
I did not make a booking, but my Gocash has reduced. What to do?
You need not worry. This might happen due to a temporary glitch. The amount will be refunded to you within an hour.
Thu, 6 Jul, 2017 at 4:29 PM
How do I get Gocash refund?
Refund will be done automatically in case of request reject/expiry.
Thu, 6 Jul, 2017 at 4:31 PM